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Main Help Page / Upload

DJI RC, RC 2: Uploads for US Users

DJI has announced the discontinuation of the flight record sync feature in DJI Fly and DJI Pilot 2 for United States based users. You can continue using automated uploads via the AirData UAV mobile app.

However, the DJI RC and RC 2 are locked down by DJI and cannot install third party apps such as AirData UAV. This means that these two remote controllers will require manual uploads for the time being.

Our engineering team is looking into the possibility of additional solutions including for the DJI RC and RC 2, but we do not have additional details as of yet.

Overview: Manual Upload of TXT Flight Logs
AirData supports the manual upload of TXT format flight logs from the DJI RC and DJI RC 2.

These flight logs can be uploaded to your account by dragging and dropping them from your computer desktop to the upload box on our Manual Upload Page.
The TXT flight logs will need to be copied to your computer desktop before they can be uploaded, as you cannot drag files directly from the remote controller to your web browser.

Link to Manual Upload Page: https://app.airdata.com/main?a=upload

Instructions: Uploading Flight Logs on the DJI RC and RC 2
DJI flight logs on the DJI RC and RC 2 are stored in the folder:
DJI RC2 › Internal shared storage › Android › data › dji.go.5 › files › FlightRecord

Flight logs will be in TXT format and will be named in this manner:
“DJIFlightRecord_2024-06-01_[18-24-46].txt”

The TXT flight logs will need to be copied to your computer desktop before they can be uploaded. You cannot drag files directly from the remote controller to your web browser.

1. Please plug your DJI RC or RC2 into your computer via USB cable.

If you are a MacOS user, you will first need to download a file transfer app such as OpenMTP to allow you to access Android devices such as a DJI RC or RC 2.
You can read more about OpenMTP here: https://www.xda-developers.com/openmtp-open-source-alternative-android-file-transfer-macos/
You can download OpenMTP here: https://openmtp.ganeshrvel.com/

Some of our users have reported that Google's Android File Transfer app was able to successfully allow a connection between their DJI RC/RC 2 and MacOS computer.

2. Locate the remote controller in your computer’s file browser.

3. Click through to the “Internal shared storage” folder.

4. Find and open the “Android” folder.

5. Open the “data” folder.

6. Locate and open the “dji.go.v5” folder. This is DJI’s internal name for DJI Fly.

7. Open the “files” folder.

8. Open the “FlightRecord” folder. The TXT format flight logs should be in this folder.

9. Copy the TXT flight logs to your computer desktop before uploading them via the Manual Upload Page. These flight logs cannot be directly dragged and dropped from the remote controller to your web browser.

Comment Section

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[−]

Andrei Knight

2 votes, posted 6 months ago

This is really helpful given the coming changes from DJI for USA users.. thanks! Really hopeful your team comes up with a tool to automate this process soon for those of us who use an RC2 controller as opposed to the DJI Fly app.

[−]

Eric Zager

1 vote, posted 6 months ago

On the DJI RC I found the DJIFlightRecord files directly under InternalSharedStorage, not in a further subdirectory. I was not able to upload directly from the RC. I copied the files to the computer (Windows), and uploaded from there.

[−]

Teresa Banuelos

Posted 6 months ago

Hi Eric,

Thank you for providing this feedback. We appreciate you sharing your experience.

As you noted, the TXT flight logs need to be copied to your computer before they can be uploaded, as files cannot be dragged directly from the remote controller to your web browser.

If you have any additional questions or require further assistance, please email us at [email protected]. We are happy to help.

Kind regards,
Teresa
AirData Support

[−]

Mark Henry

Posted 6 months ago

Nice instructions, except that the first step is not working for me. Using my Mac Studio desktop and plugging the DJI RC2 into the computer directly using a USB C cable the controller never appears (never mounts on the desktop). It is inaccessible so none of your following steps can be done. I have tried plugging the DJI RC2 into the computer when the RC is powered on and tried again when the RC is powered off, and then powering the RC on while already plugged into the computer. Neither procedure works.

[−]

Reuben Miller

Posted 6 months ago

Ditto...

[−]

Tom AirData

Posted 6 months ago

Hi Reuben,

Thank you for posting this feedback. We have updated the above help article with MacOS-specific instructions.
Please see the first step listed in the instructions above.

Essentially, Mac users will need to download an Android -> MacOS file transfer app to enable access to the files on your DJI RC or RC 2.
There are a number of such apps available, many of which are subscription-based.
We have linked to a free and open source file transfer app called OpenMTP: openmtp.ganeshrvel.com

Thank you. Please feel free to email us at [email protected] with any additional questions.

Best Regards,
Tom
AirData Support

[−]

Brian Kushner

Posted 6 months ago

I'm PC and it doesn't appear either. Figured this would be a massive fail.

[−]

Tom AirData

Posted 6 months ago

Hi Brian,

Thank you for sharing this feedback.

We weren't sure if you were responding to our comment about OpenMTP.
To clarify, Windows users will not need to use OpenMTP or Android File Transfer.
In our testing, the DJI RC and RC 2 appear as a drive on Windows without any additional software.

We understand there are a number of factors that may cause the device to not be recognized as a USB drive when plugged in.
Please see this article from AirDroid documenting common fixes for an Android-Windows connection:
airdroid.com

Thank you. We see that you have written to us directly at [email protected] and also be responding to your inquiries there.

Best Regards,
Tom
AirData Support

[−]

Brian Kushner

Posted 6 months ago

No I'm windows and still can't connect.

[−]

Phil

Posted 4 months ago

I was not connecting either until tried using a different cable. when I used a different cable it worked immediately. both cables looked identical but one works and the other does not. I also plugged into the same port that I use to charge the controller. Hope that helps.

[−]

Tom AirData

Posted 4 months ago

Hi Phil,

Thank you for sharing this suggestion. We may add this as a tip to the article above.
We did find in our testing that some USB cables were not able to establish a connection, while others were able to consistently do so. It's not always clear which cables will be successful.

This may be related to the quality or technical specifications of the cable, or the cable may simply be damaged. This article from acroname.com discusses different specifications for USB C cables: acroname.com

Thank you.

Best Regards,
Tom
AirData Support

[−]

Mark Henry

Posted 6 months ago

I tried using the application OpenMTP v3.2.23 on my Mac Studio (OS Sonona 14.5), but the application would not open. (Just the spinning beach ball and bouncing icon on the dock). I tried downloading both Mac versions (older and newer Macs) and neither worked. I also went to the GitHub to find the latest version which was the same v3.2.23. It did not work either.

Then I downloaded the app "Android File Transfer" for my desktop Mac. It opened properly (unlike OpenMTP) and I immediately saw the RC2 controller as an available file source. Using the guidance from the AirData webpage to navigate down to the proper folder, (the Flight Records folder is buried fairly deep), I was easily able to copy my latest Fight Records to the Mac desktop and from there it was simple to manually upload them into AirData.com upload page by just dragging and dropping, (as I have done in the past).

[−]

Tom AirData

Posted 6 months ago

Hi Mark,

Thank you for sharing this feedback. That's very helpful to hear.

We're glad you were able to connect to your device using Android File Transfer.
Our team was aware of Android File Transfer, but chose not to recommend it as it was removed this February from the original Android.com download page:
android.com

The tech news blog 9to5 Google has a report on this:
9to5google.com

It sounds like the app is still working, which is good news. We will add a mention of it to the help article above.
Please let us know if you have any other questions regarding this upload process.

Best Regards,
Tom
AirData Support

[−]

Phil Nelson

Posted 6 months ago

Mark, thanks for your input. While I have been able to get OpenMTP to work on my Mac and gain access to the flight records, it seems that using Android File Transfer would be an easier solution if it presents the RC 2 as a storage device in the Finder. Unfortunately, as Tom mentioned, Google no longer has Android File Transfer posted for download. If you downloaded it recently, can you provide a link to where you were able to access it?

Thanks very much!

[−]

Mark Henry

Posted 6 months ago

Here's the link to the webpage where I was able to download Android File Transfer for the Mac.

android-file-transfer.en.uptodown.com

Running this application and connecting my DJI RC2 controller via a USB cable to my Mac, the controller appeared as a file source on the Mac Desktop. Using the guidance from your website, I was able to navigate down to the folder where the Flight Records are stored and easily copy them to my Mac desktop. From there I just used the manual upload procedure, (drag & drop), to upload the new flights into AirData.com.

[−]

Phil Nelson

Posted 6 months ago

Thanks Mark. I was able to download the installer, but haven't tried a file transfer yet. I'm pretty confident that it will work.

[−]

Mark Henry

Posted 6 months ago

[−]

Tom AirData

Posted 6 months ago

Hi Mark,

Thank you for sharing this feedback. Our team has updated the above help article to include steps specific to Mac users.
Please see the first step in the listed instructions above.

Essentially, Mac users will need to download an Android -> MacOS file transfer app to enable access to the files on your DJI RC or RC 2.
There are a number of such apps available, many of which are subscription-based.
We have linked to OpenMTP, which is a free and open source file transfer app.

You can read more about OpenMTP here: xda-developers.com
You can download OpenMTP here: openmtp.ganeshrvel.com

Thank you. Please feel free to email us at [email protected] with any additional questions.

Best Regards,
Tom
AirData Support

[−]

Reuben Miller

Posted 6 months ago

Hi Tom, Thx I was able to do this with Android File Transfer app (A Google Tool) for Mac... works like a charm. Cheers!

[−]

Brian Kushner

Posted 6 months ago

How many flights does the controller store at one time?

[−]

Teresa Banuelos

Posted 6 months ago

Hi Brian,

Thank you for writing with this question.

The number of flights a controller can store at one time depends on the specific model and its storage capacity. Most DJI controllers have a significant storage capacity for flight logs, but this can vary between models.

For precise information on your specific controller model, please refer to the user manual or contact DJI support directly.

If you need assistance with syncing your flight logs to AirData, feel free to reach out to our dedicated support team at [email protected], and we'll be happy to help.

Kind regards,
Teresa
AirData Support

[−]

Joe Pulcinella

Posted 5 months ago

My files are appearing when I plug in my controller (OSX) but I can't seem to copy/paste to a desktop folder as stated in the last line of the instructions:
9. Copy the TXT flight logs to your computer desktop before uploading them via the Manual Upload Page. These flight logs cannot be directly dragged and dropped from the remote controller to your web browser.

[−]

Trevor Hall

Posted 5 months ago

Hi Joe,

Instead of copy/paste, can you try dragging and dropping the files to your desktop or another folder? Once there, you should be able to manually upload them here: app.airdata.com

Best,
Trevor
AirData Support

[−]

Eric

Posted 4 months ago

Hi, and thank you for any assistance.
I am using an DJI RC2 Controller, which has a SanDisk card (64 GB), and I'm using a MacBook Air M2.
I'm able to get the SD card to the desktop without a problem, and the directory does follow your above shown steps, until I get to the "files" folder.
There is no "FlightRecord" folder.
Help!
What I do have are a lot of .LRF and .SRT files

[−]

Tom AirData

Posted 4 months ago

Hi Eric,

Thank you for posting your question.

Can you try connecting your DJI RC 2 directly to your MacBook and checking its local storage for the flight logs?
If you are still unable to locate the TXT files, please send us an email at [email protected] regarding this issue.
Any screenshots of the relevant file directories would be helpful, as well.

Thank you. Please feel free to reach out if you need any further assistance.

Best Regards,
Tom
AirData Support

[−]

Jesse R

Posted 4 months ago

I had the same problem where the Flight Data wasn't seen. You have to remove the SDCard first, plug in controller to USB, Turn on, then OpenMTP and navigate to the Files directory, Select files and drag to desktop. That is where my files were stored.

[−]

Wilbur Wright

Posted 4 months ago

I followed the directions and it worked as instructed. I have a DJI Air 3 and was finally able to upload my flight records despite all the old videos on YouTube which are 2 to 7 years old. Thank you!

[−]

Willie Strickland

Posted 3 months ago

I am only finding old flight logs on my RC2 using OpenMTP. I have flown a number of times recently and they show up on the Flight Data Center display of the RC2.

[−]

Simon Chapman

Posted 2 months ago

For manual uploads, OpenMTP is working fine for my RC2 albeit an older version (v3.20 x64) on an iMac running High Sierra. Sometimes I have to hit the refresh arrow on the toolbar to get the RC2 to show up.
I initially thought it wasn't going to work until I realised that OpenMTP defaults to Android Storage and I had to click the disk icon in the toolbar to switch to Internal Storage.
On High Sierra, OpenMTP is infinitely more elegant and robust than Android File Transfer which messes with the system and conflicts with some other apps (eg Samsung SmartSwitch).
Newer versions of OpenMTP don't work on my Mac and the app has a very annoying habit of auto-updating when first installed to give you the latest version. To stop this happening, you need to disconnect the internet during installation for long enough to get access to OpenMTP prefs where you can disable auto updates.

[−]

Brett Schneider

Posted 2 months ago

I have downloaded the flights from the RC, yet when I open the file on the PC there is no data file. It only shows the cache and files file folders.

[−]

Teresa Banuelos

Posted 2 months ago

Hello Brett,

Thank you for writing with this question.

Since there are a few potential steps where the process of manually uploading flight logs from your DJI RC could encounter issues, we’d like to understand more about the specific issue you’re experiencing.

Could you please reach out to our dedicated support team at [email protected]? We’d be happy to assist you further. When you reach out, please also include whether you are able to see your DJI RC appear when connected to your PC, as this information will help us troubleshoot more effectively.

Thank you for your time and we look forward to hearing from you.

Kind regards,
Teresa
AirData Support

[−]

Richard Howell

Posted a month ago

Uploaded but not showing in my logs Min4PRO.

[−]

Teresa Banuelos

Posted a month ago

Hi Richard,

Thank you for posting this question.

I noticed you have reached out to our dedicated support team regarding the issue you are experiencing. We have sent you a response and look forward to assisting you further.

Thank you for your time.

Kind regards,
Teresa
AirData Support